[PDF] Norton Lifelock Scam: How to Protect Yourself from Scammers

Norton Lifelock scam involves scammers sending fake emails or texts asking for personal information or directing to fake tech support sites. Norton or Lifelock will never ask for wire transfers or cryptocurrency payments. Ignore suspicious emails or texts and verify their legitimacy.

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• Scammers send fake emails or texts that look like they are from Norton or Lifelock, asking for personal or account information, or to sign on to a spoof site, open an attachment, or call an 800 number.
• Scammers create fraudulent search engine results or websites that lead to fake tech support phone numbers. Always navigate directly to the Norton or LifeLock member portal to seek tech support.
• Norton or LifeLock will never ask you to wire funds through services such as Western Union or send payment using cryptocurrency or electronic gift cards. Any communication of this type is a red flag that you are dealing with a scammer and not a real representative.
• Protect yourself by ignoring suspicious emails or texts claiming to be from Norton or LifeLock. If the message is using scare tactics or threats or asks for personal or financial information, it is not from NortonLifeLock.
• If you receive a suspicious email or text message, do not respond, download attachments, or click on any links in the email. Instead, go to the verification link to find out if the email is legitimate.